Living the life of a property manager is both busy and demanding. Filled with decisions to be made about every facet of the property, managers must figure out where to prioritize resources and make tough decisions about budget and spending. One of those choices is who to use as a property maintenance company. You know your landscape must be managed, but it can be difficult to sift through the pros and cons of each vendor. The local mom-and-pop pitted against the large commercial property maintenance firm. While one might give you superior customer service, maybe the quality of work is lacking. In this blog, we will give you some criteria for a great property maintenance company.
First and foremost, the best property maintenance companies will offer a full range of services. The last situation you want to find yourself in is managing relationships with multiple vendors on different services, which takes up precious time and effort. Working with a full-service company means you can form a lasting relationship with one organization, and trust the same quality of work for all services. Every property needs mowing, maintenance, and especially enhancement. At ERG Services, we offer it all.
Consistent Clear Communication
Another attribute you need to look out for in your property maintenance company is the ease of contact. Issues will inevitably arise within your property, and you need to be able to get in touch with your account manager and receive a timely response. Throughout the discovery process, you should be informed of multiple methods of contact, such as phone, email, and web form. Additionally, your account manager should be a dedicated point of contact for any inquiry, which is our practice at ERG.
Credibility and Experience
Our intention is not to push you away from a mom-and-pop or small business, but they simply will not have the resources of a larger organization to get the job done. For example, at ERG we have access to commercial-grade equipment for every service. In each case, this makes the job safer, more efficient, and produces work of higher quality. When the quality of your landscape can be a direct contributor to your revenue levels, you cannot skimp. Additionally, you want a company that is well-reviewed, with testimonials of the work they have done. Certifications from various industry organizations can also add to the credibility, knowing that our team at ERG meets lofty industry standards.
We might be a little biased, but a telltale sign of a great property maintenance company is that they are always updating their blog. Including ourselves, all of the best landscaping companies are going to routinely publish educational content for their clients, hoping to keep them well informed. Your vendor should never want to keep you in the dark, and at ERG we think you should have all the information in front of you when you make a property maintenance decision.
If you want your outdoor living experience to go well beyond the ordinary without even leaving your yard, we’re the landscape firm that can take you there. Environmental Resources Group has provided world-class commercial landscaping and grounds maintenance services for many businesses and institutions in the D.C. Metro Area. Give us a call today at (301) 570-3070.